pilot error
n.
[Sun: from aviation] A user's misconfiguration or misuse of a piece of software, producing apparently buglike results (compare UBD).
"Joe Luser reported a bug in sendmail that causes it to generate bogus headers."
"That's not a bug, that's pilot error.
His sendmail.cf
is hosed."
Compare PEBKAC, UBD, ID10T error.